Archive for the ‘Technology’ Category

EKG Networking Holiday Hours

December 21st, 2016 by EKG Networking

EKG Networking holiday hours:
Closing Friday: 12/23 at 12 noon.
Reopening Tuesday: 12/27 9 a.m.
Closing Friday: 12/30 at 2 p.m.
Reopening Tuesday: 1/3 at 9 a.m.

We wish you and yours a wonderful holiday season.
Thank you from all of us at EKG Networking!

Getting Ready for Fall – Trade Show Booth Available

September 2nd, 2016 by EKG Networking

Well Happy September!

If your company is looking for a trade show booth, we have a TigerMark in great shape.

All the lights work, one shelf is missing.

We do not have a need for it anymore.

Was $2500.00 new, make us an offer.

Have a great weekend.

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WP_20160822_15_39_49_Pro

 

Windows 10 – To upgrade or not to upgrade or to upgrade on your schedule

March 11th, 2016 by EKG Networking

We all rely on our technology these days and when something unexpected happens it can throw us a curve.

Microsoft is pushing the Windows 10 upgrade even more now.  While we like a lot of features of Windows 10, we feel users need to schedule this time rather than have it happen on the fly which is always when you need to get payroll out or complete that important proposal for a client.  Also please be aware some of your software or peripherals may not work with Windows 10.  There is planning required before upgrading your operating system.

We have a link below to a document describing the process of downloading software that currently blocks the Windows 10 upgrade.  However Microsoft is working to get around these kind of packages.

http://ekgnetworking.com/computer-consultants-blog/wp-content/uploads/2016/03/GWX-Windows-10-Stopper.pdf

Thank you to Ultimate Outsider for creating this software to help users with this.

http://ultimateoutsider.com/downloads/GwxControlPanelSetup.exe

Please contact EKG Networking, Inc for all your business IT needs.

Thank you to Daniel Grimm, IT Support Technician at EKG Networking for compiling the documentation and testing the products.

Wondering what credit card machine to use now with the new EMV chip and pin technology?

October 5th, 2015 by EKG Networking

Recently, we were asked what would be a good credit card machine to use with the new EMV chip and pin technology.  This if for the new credit cards that have the chip in them to better secure the card against theft and fraud.  The card is inserted sideways into the unit and stays there until the transaction completes.  The technology has been available in Europe for a while but recent laws are requiring it here in the United States.

What is wonderful is we have an extensive network of experts we can ask questions of.

Thank you to Keith Reardon of Commonwealth Consulting Group, LLC for providing us this information.

He recommends the Verifone vx520 terminal.  http://www.verifone.com/products/hardware/countertop/vx-520/

“Verifone has been a leader in the payments hardware space for years. Their new vx line of terminals are great for EMV (chip-based cards). Specifically, the vx520 because of its ease of use and affordability.”

If you are interested in finding out more about this, please visit http://www.commonwealthcgllc.com

Microsoft 2015 Partner Network

June 19th, 2015 by EKG Networking

One must toot one’s own horn occasionally.  Especially when pretty signs arrive in the mail.

Commitment to creating and delivering innovative customer solutions and services based on Microsoft Technologies.

Commitment to creating and delivering innovative customer solutions and services based on Microsoft Technologies.

Microsoft Patches Internet Explorer Vulnerability

May 2nd, 2014 by EKG Networking

Referencing our previous post, Microsoft has made available an update to fix the Internet Explorer vulnerability in all versions including Windows XP.

To apply this update or check if it was applied, please do the following:

Make sure to save and close all open work before beginning.

Windows XP

Start
All Programs
Windows Update
NOTE: It may ask you to install an ActiveX Addon underneath the upper portion of the screen, this is okay to do.
Select Custom

The below should appear:

Microsoft Internet Explorer Update fix

Microsoft Internet Explorer Update fix

If it is already installed, there will be no updates.

Install the update and restart the computer.

Windows 7

Start
All ProgramsWindows Update
Select the Important Update –
Security Update for Internet Explorer 11 for Windows 7 for “xxxxx” based systems

Install and restart the system

Internet Explorer Vulnerability – Best Practices

April 30th, 2014 by EKG Networking

The current Internet Explorer vulnerability allows the information on your computer to be exposed when it connects to a hijacked website.  It is not clear whether or not you actually have to agree to download software to allow this access.

Regardless, it is known that the connection to your computer takes place via the Adobe Flash add-on.  Regardless of whether your system is Windows XP or not, you can bypass this issue by:

1)    Not using Internet Explorer.  Options are:
Chrome
https://www.google.com/intl/en/chrome/browser/

Firefox
http://www.mozilla.org/en-US/firefox/new/

2)    Disabling the Adobe Flash within Internet Explorer
a.    Click the Tools menu or the sprocket on the right if you do not have a Tools menu
b.    Select “Manage Add-Ons”
c.    Change Show: from “Currently loaded add-ons” to “All add-ons”
d.    Locate and left-click “Shockwave Flash Object”
e.    Click “Disable” in the lower-right corner
f.    Click Close
g.    If you have a legitimate web site that requires Flash, you can turn it back on by repeating steps a though d and clicking “Enable”.  Just remember to disable again it when done.

 

Microsoft Internet Explorer Tools AddOns

Microsoft Internet Explorer Tools AddOns

The best advice we can give is not to worry about each individual security breach that is reported.  Every company needs to setup best practices with their employees.

Make sure everyone understands business use for the computers.  Using your systems for business use and being diligent all the time will definitely limit your companies exposure to bugs and hacks.

Heartbleed bug – basic facts – what to worry about

April 10th, 2014 by EKG Networking

As the news catches up again reporting things that have been out for a bit, we have clients contacting us.

Our clients are not using the OpenSSL so do not need to worry.

Personally there are things you need to watch and they bring us all back to the basics;

1. Change your passwords often.  A great example, when you come back from vacation change anything you logged into during that time.  (Better yet, unplug and then that will not be necessary).

2. Keep your social media and your other passwords separate and vastly different.

3. Wait five seconds and think before clicking on any pop ups, answering emails that you did not request or giving information to people over the phone.

In some cases this is a hurry up and wait until each website fixes their piece.

Mashable has a great website detailing what you need to worry about and watch with this particular bug:

http://mashable.com/2014/04/09/heartbleed-bug-websites-affected/

As always, everything old is new again and digital.

Think before you click.

Microsoft Windows XP – Microsoft Security Essentials – April 8

April 1st, 2014 by EKG Networking

Windows XP Microsoft Security Essentials

When Microsoft discontinues support of Windows XP on April 8th, they will also be stopping updates to their antivirus software called “Microsoft Security Essentials”. Of course, this will only impact you if you use Microsoft Security Essentials as your antivirus program. If you use a different antivirus program, this does not impact you.

Please read all these instructions first before beginning and provide at least a ½ hour time to run through the instructions.
If you are unsure, look for an icon on the lower right-hand side of your screen (by the clock) that looks like a castle with a flag.  It might be colored green, yellow, or red

You can also click: Start, All Programs and look for “Microsoft Security Essentials” in the list of programs.
If you are indeed using Microsoft Security Essentials, it will need to be uninstalled and a replacement product installed.  We recommend AVG’s free antivirus to replace it.

1) So, step one is get ready by downloading AVG first.  To do so, go here:

http://free.avg.com/us-en/download.prd-afh.line-2013

Your choice is between the 32-bit and 64-bit versions.  You most likely have the 32-bit version. If you are unsure, you can check by right-clicking on “My Computer” and selecting properties.  Look in the “System” section at the top.  If you do not see the text “64-bit”, then you have 32-bit.

Download the appropriate version and save it to your desktop for later.

2) Next, uninstall Microsoft Security Essentials.  To do so, go to your Control Panel, Add/Remove Programs, select Microsoft Security Essentials and click Remove.

3) Install AVG.  Double-click the file you downloaded in step one to run the installation program (if you get a software restriction error, go to the note section below.). Follow the wizard, but select “Custom Install” when asked for the type of installation and
click next.  Uncheck all of the options and click Next to continue.

It will prompt you to enter your email address, this is optional.

Once the installation is finished, reboot the computer. DONE
Note:
If you get an error message during the installation that a software restriction setting is not permitting the installation, you have installed the CryptoPrevent software.  This is software that stops the Crytolocker virus, but can also stop certain programs from installing.  If this happens, do the following

Download the CrytoPrevent software from here:
 http://www.foolishit.com/download/cryptoprevent-installer

If the website gives an error, try it again shortly.  It’s a very busy site.

It will download as a ZIP file, so you will need to extract it.  To do so, right-click on the downloaded file and select “Extract All”.  Follow the wizard.  Once completed there will be a CryptoPrevent folder in which you will find two files.  You want to double-click on the one named “CryptoPrevent”

Click OK at the About screen and then click Undo. If asked to remove any whitelist policies, click “No”.  It will recommend a reboot, but it is not always needed.  So, click “No.”

Try to reinstall AVG.  If it still complains about a Group Policy issue, reboot and try again.
Once AVG is installed you will need to reactivate CrytoPrevent.  Do so by clicking “Apply” within CryptoPrevent.  You will need to reboot when this is done.

 

EKG Networking – Notification – Bad Virus

October 23rd, 2013 by EKG Networking

A new variant of the Cryptolocker virus has arrived. 

If you are not a customer of EKG Networking, Inc. please contact your IT Company before doing anything.

So, we are recommending that all of our clients run the following program on each workstation.

You can download it here. It will download as a zip file, so you will need to exact it to run it.

http://www.foolishit.com/download/cryptoprevent/

If you get an error getting to the page, please try again.  It gets overloaded easily.

It will download as a zip file, so you will need to extract it to run it.

Once extracted, you want to run the file named “CryptoPrevent.exe”

You will see this screen.

 Image

 

Click Block and then reboot.

This tool changes setting that stop executable files (programs) from running when they are located in certain directories on a computer.

As long as a program followed Microsoft standard installation procedures, they will work after this is applied. 

However, it is possible some programs will stop working. 

If this is the case, let use know and we can create exceptions for such programs.

We would normally not do all workstations at once, but test it on one first. 

However, this virus is very bad!!!

Please do all the workstations and let us know that it is done. 

If you have programs that stop working, please let us know and we will get to you as soon as possible.

Thanks,
Ted Dutter
EKG Networking, Inc.