Office 365 deactivation notices – Fake

July 10th, 2017 by EKG Networking

Happy Monday.

And today another fake email to get in the way of productivity.

This is a quick one to ignore.

When you see an email saying it is coming from Microsoft Office 365 note the return email address.

It will obviously not be @microsoft.com.

The body will say something like:

  • A Request to deactivate your Mailbox (Mailbox name here) was made and this request will be processed shortly.
  • Sorry, we couldn’t validate your Office 365 subscription, so most features in your email have been disabled.
  • Please note that starting from July 10, 2017 we will be introducing new online authentication procedures in order to protect the private information of all Microsft-Account users.

All of these are fake emails designed to get you to click on the link and provide information to bad people.

Thanks to all who have let us know about them and NOT clicked.

Verizon.net to AOL email transition – Started February 2017

March 24th, 2017 by EKG Networking

We have had a few customers ask us about this recently as they have received emails from Verizon.

This is actually happening.  If you have a @verizon.net email address.  Starting February 2017 you will receive a notice from Verizon that your email will be transitioning to AOL.

NOTE:  Please be careful with the email, make sure it’s from Verizon and call Verizon directly if you have any concerns or questions about switching.  Scams will start up from this because people will be expecting the email.

Below is information on how the process will work.  Yes, you can keep your @verizon.net email address.  Since Verizon purchased AOL they want to focus more on TV, Phone and Internet and not on the email side.

https://help.aol.com/articles/verizon-move-to-aol-mail-faq

As always if you have any questions, feel free to contact us.

Happy Friday!

EKG Networking

EKG Networking Holiday Hours

December 21st, 2016 by EKG Networking

EKG Networking holiday hours:
Closing Friday: 12/23 at 12 noon.
Reopening Tuesday: 12/27 9 a.m.
Closing Friday: 12/30 at 2 p.m.
Reopening Tuesday: 1/3 at 9 a.m.

We wish you and yours a wonderful holiday season.
Thank you from all of us at EKG Networking!

Getting Ready for Fall – Trade Show Booth Available

September 2nd, 2016 by EKG Networking

Well Happy September!

If your company is looking for a trade show booth, we have a TigerMark in great shape.

All the lights work, one shelf is missing.

We do not have a need for it anymore.

Was $2500.00 new, make us an offer.

Have a great weekend.

WP_20160822_15_38_56_Pro

WP_20160822_15_41_36_Pro

WP_20160822_15_39_49_Pro

 

Windows 10: Upgrade Overview

June 9th, 2016 by EKG Networking

Microsoft is offering a free Windows 10 upgrade to Windows 7 and Windows 8.1 users.  This free upgrade offer is valid until the July 29, 2016.  There are a lot of great features of Windows 10 and some not so great ones.  There are a few items to consider to determine whether you should upgrade.

Does your computer support Windows 10?

First, check with the manufacturer of your computer to see if they support Windows 10 on it.  If your model isn’t listed, don’t upgrade.  If your model is compatible, there is still more work to do regarding whether you should upgrade.

Here are some links for the most common manufacturers:

Dell:
http://www.dell.com/support/article/us/en/19/SLN297954
HP:
http://www8.hp.com/us/en/ads/windows10/upgrade.html
Acer:
http://www.acer.com/ac/en/US/content/windows10-eligible-models
Samsung:
http://www.samsung.com/us/windows10/upgrade.html
Lenovo:
https://support.lenovo.com/us/en/documents/ht103535
ASUS:
http://www.asus.com/event/2015/osupgrade/upgrade.html

Does your software support Windows 10?

Microsoft makes a compatibility checker you can run on your system.  However, it requires that you install their Windows 10 nag software in order to run it and their nag software basically forces the Windows 10 upgrade on you.  So, it isn’t a good idea to run it.
Unfortunately, this makes checking your software for compatibility a more manual process.
Make a list of the software that you are currently using.  You will need the version as well.  If you are using 3rd party antivirus, remember to include that on your list of software to research.
For example:

Manufacturer    Software          Version
Intuit                QuickBooks       2014
Microsoft           Office               2010

To research, it is recommended that you go directly to the manufacturer’s website and click support.  There is sometimes a link right on the support page outlining what is compatible and what is not.  On some sites, you will need to search for “Windows 10 compatibility” and read the resulting documents.  If this is not successful, look for a support email address or a phone number to check.
If your software is not on the manufacturer’s list, it doesn’t mean it will not work.  Sometimes, manufacturers do not test older versions for compatibility. However, if it is not listed be prepared to upgrade it to a compatible version if you decide to proceed with upgrading.

Most Common Software
To make this process a little easier, here is the compatibility of some commonly used software.
Microsoft Office:  
Microsoft Office 2016, 2013, and 2010 all work on Windows 10.  Office 2007 is not officially supported, but Microsoft says it will run on Windows 10.  If you do not have the Office suite, this includes the individual components such as Word, Excel, PowerPoint, Outlook, and Access as well.
QuickBooks:
Intuit specifies that QuickBooks 2015 and later will work on Windows 10.
Adobe Acrobat:
Acrobat XI and above work with Windows 10.

If you Decide to Upgrade
Windows 10 does have a method to go back to your previous Windows version if you don’t like Windows 10.  However, about 10% of the time it doesn’t work and you either live with Windows 10, restore from a full system backup, or reinstall from scratch.  If you want to upgrade, take the following steps to protect yourself.  The steps may seem excessive. Windows 10 upgrades usually do not result in a non-bootable system.  However, the adage “Hope for the best, but prepare for the worst” is more than appropriate in this case.  It is suggested you use an external USB drive for this process.

1)    If any software needs to be upgraded to work with Windows 10, it is recommended that you get the compatible versions in place before you upgrade.  The latest software versions are almost always tested with Windows 7 and 8.1, so this should not be a problem.

2)    Use Windows 7 or 8 backup software to create a full system backup to an external drive.
Instructions for Windows 7
http://windows.microsoft.com/en-us/windows/back-up-programs-system-settings-files#1TC=windows-7

Instructions for Windows 8.1
http://www.tomshardware.com/news/how-to-make-system-image-backup,26542.html

3)    Make a copy of all your documents, favorites, desktop items, email files, downloaded software installation files, and other personal data to an external drive.

4)    Make sure you have a copy of any installation codes for purchased software.

5)    If your computer came with re-installation disks, make sure you still have them.  In not, some manufacturers have software installed that will let you create them to a DVD or USB thumb drive.
When you are ready, pick a day when you have lots of time to recover if needed.  Then, click the link below and follow the instructions
https://www.microsoft.com/en-us/windows/windows-10-upgrade
If you upgrade but decide to go back to your previous Windows Version
You have a month to decide you go back to your previous version once you upgrade.  Don’t make major changes to your computer during this time.  For example, don’t add a new video card or upgrade all your software.  The steps to go back are:
1)    Make sure you are logged in using an account that has administrator rights.
2)    Go to Settings
3)    Update & security
4)    Recovery
5)    Select either: “Go back to Windows 7” or “Go back to Windows 8.1”

If you decide not to Upgrade
Microsoft is constantly pushing the Windows 10 upgrade.  Fortunately, a 3rd party has made a small utility to prevent the upgrade, at least for now. You can find the instructions here:
http://ekgnetworking.com/computer-consultants-blog/wp-content/uploads/2016/03/GWX-Windows-10-Stopper.pdf

If you would prefer to download or print this document, select the below link.
EKG Windows 10 Upgrade Instructions

Windows 10 – To upgrade or not to upgrade or to upgrade on your schedule

March 11th, 2016 by EKG Networking

We all rely on our technology these days and when something unexpected happens it can throw us a curve.

Microsoft is pushing the Windows 10 upgrade even more now.  While we like a lot of features of Windows 10, we feel users need to schedule this time rather than have it happen on the fly which is always when you need to get payroll out or complete that important proposal for a client.  Also please be aware some of your software or peripherals may not work with Windows 10.  There is planning required before upgrading your operating system.

We have a link below to a document describing the process of downloading software that currently blocks the Windows 10 upgrade.  However Microsoft is working to get around these kind of packages.

http://ekgnetworking.com/computer-consultants-blog/wp-content/uploads/2016/03/GWX-Windows-10-Stopper.pdf

Thank you to Ultimate Outsider for creating this software to help users with this.

http://ultimateoutsider.com/downloads/GwxControlPanelSetup.exe

Please contact EKG Networking, Inc for all your business IT needs.

Thank you to Daniel Grimm, IT Support Technician at EKG Networking for compiling the documentation and testing the products.

Wondering what credit card machine to use now with the new EMV chip and pin technology?

October 5th, 2015 by EKG Networking

Recently, we were asked what would be a good credit card machine to use with the new EMV chip and pin technology.  This if for the new credit cards that have the chip in them to better secure the card against theft and fraud.  The card is inserted sideways into the unit and stays there until the transaction completes.  The technology has been available in Europe for a while but recent laws are requiring it here in the United States.

What is wonderful is we have an extensive network of experts we can ask questions of.

Thank you to Keith Reardon of Commonwealth Consulting Group, LLC for providing us this information.

He recommends the Verifone vx520 terminal.  http://www.verifone.com/products/hardware/countertop/vx-520/

“Verifone has been a leader in the payments hardware space for years. Their new vx line of terminals are great for EMV (chip-based cards). Specifically, the vx520 because of its ease of use and affordability.”

If you are interested in finding out more about this, please visit http://www.commonwealthcgllc.com

Apple iOS hacks – What to worry about, ATT Software Unlock – only if you subscribed to this service

September 21st, 2015 by EKG Networking

Monday morning September 21, 2015 and there are new things to pay attention to.

First the Apple iOS hack:  You only need to worry if you installed any of the listed applications.  Basically what allegedly happened is some hackers created a version of Xcode (software developers used for Apple products) and uploaded it.  Other developers then created real apps using this hacked code which managed to make its way through the Apple Store onto devices.  Please review the list, if you have any of the listed apps, uninstall them and then change your apple id password after.

http://lifehacker.com/hundreds-of-legitimate-ios-app-store-apps-infected-by-m-1732035828

Second ATT software unlock:  This one only applies if you have unlocked your ATT phone using a software service.  Three employees of AT&T are alleged to have been paid to install software on AT&T’s network which allowed another company to unlock phones from people who subscribed to their service.

For more information see:

http://www.computerworld.com/article/2984863/smartphones/att-malware-secretly-unlocked-hundreds-of-thousands-of-phones.html?phint=newt%3Dcomputerworld_security&phint=idg_eid%3D4cac16ea93a1ce4f1d7271a77ca6e69b#tk.CTWNLE_nlt_security_2015-09-21

Review your apps and uninstall anything you no longer use.

Happy Monday!

Business After Hours – Visit EKG Networking, Details Framing and MegaWatt Stereo

August 20th, 2015 by EKG Networking

Come visit us at EKG Networking next Wednesday August 26 from 5:30 – 7 p.m. at our offices at 91 Granger Blvd to find out more about the businesses located in this plaza.  Details Framing will help you frame memories instead of leaving them in a box.  MegaWatt Stereo can get you ready for winter with a remote starter or better sound system.  EKG Networking can handle your business technology needs.

As we head into fall come and celebrate our county fair theme with food provided by Buffet Way Catering and participate in a scavenger hunt to have a chance at winning fun prizes.

Refreshments provided by the Prospector with two complimentary tickets given at check in.

To register http://marlboroughchamber.org/event/bah-august-26-2015/

 

Windows 10 – Microsoft will NOT send you an email with an attachment – Scams to watch out for

August 5th, 2015 by EKG Networking

With the current release of Windows 10, there are many people willing and ready to upgrade from their previous Operating system.  Many loyal Windows users were not too happy about the Windows 8 model and were looking for something better.  Microsoft decided it was time to cater to what the people wanted when they developed Windows 10, and it shows.

Desktop users can rest assured knowing their once familiar settings are back in an updated Operating System.  This new system caters to not only the desktop user, but also the tablet and the phone user.

With a new Operating System, comes new threats to compromise it.  Unfortunately, there are programmers out there that have already created a new threat that targets the new Operating system.

It comes in the form of email that seems legitimately from Microsoft, but is most definitely not.

Once you double-click on the attached file that is included within the email, you will become infected with the ransomware software.

If you have reserved the Windows 10 upgrade, you will be notified by the small Windows icon in the lower right hand toolbar by the clock.  Microsoft will NOT send you an email with an attachment in it.

Always being on your guard is a good way to think of it.

Here is a link to an article that explains everything in a more involved manor.
http://www.bleepingcomputer.com/forums/t/585105/ctb-locker-ransomware-being-pushed-by-fake-windows-10-update-emails/

– Daniel Grimm